TSPCACC
Taraba State Government of Nigeria Monday to Friday, 8:00am to 4:00pm
Seal of the Taraba State Public Complaints and Anti-Corruption Commission TSPCACC Taraba State Public Complaints and Anti-Corruption Commission

Public Complaints & Anti-Corruption

A complaint that is written down is a complaint that can be traced.

The Commission receives complaints against public bodies and officers in Taraba State, examines reports of corrupt practice, and tells you what happened to yours.

Case docket Portal open

Our vision

To restore public confidence in the institutions of Taraba State, through the even application of the law and the protection of every citizen from administrative injustice.

About the Commission

Our mission

To receive, investigate and resolve complaints against public bodies and officers; to prevent corrupt practice before it takes root; and to report honestly on what we find.

Mandate and powers

Core values

Integrity. Impartiality. Diligence. Confidentiality. Accountability to the public we serve.

What we do

Our mandate

What happens to a complaint

What the Commission does with a complaint, from the day it arrives to the day its outcome is published.

1 Step 1 of 8

Receive

Complaints against public bodies and officers are received in writing, by telephone, in person at any office, and confidentially without a name. Every one is written down and given a reference.

Make a complaint

2 Step 2 of 8

Examine

Each complaint is assessed against the enabling Law: whether the matter falls to the Commission, what is already established, and what must be found out.

What we can look into

3 Step 3 of 8

Investigate

The Commission examines records, requires the production of documents, and takes evidence from those concerned. Findings rest on evidence, not on assertion.

4 Step 4 of 8

Resolve or refer

Where a matter can be settled between a citizen and a public body, it is. Where it cannot, the Commission directs a remedy or refers the case onward.

5 Step 5 of 8

Prosecute

Where the evidence discloses an offence, the Commission prepares the case and pursues prosecution through the appropriate authority. An investigation that ends in a report and nothing else deters no one.

6 Step 6 of 8

Recover

Public money and property found to have been diverted are traced and their recovery pursued, so that what was taken is returned to the people of Taraba State rather than merely recorded as lost.

What has been recovered

7 Step 7 of 8

Report

Outcomes are published. The Commission accounts for what it received, what it resolved, and how long it took — including where it fell short.

Complaint statistics

8 Step 8 of 8

Prevent and educate

The Commission studies how public bodies work, recommends changes that close the openings corruption depends on, and explains to citizens how and where to report.

Our activities

Read the full mandate

What we handle

Departments of the Commission

Investigation

Receives, examines and investigates complaints and reports of corrupt practice.

Public Complaints

Handles administrative grievances against public bodies and officers.

Legal Services and Prosecution

Advises the Commission and conducts proceedings arising from its work.

Public Enlightenment and Education

Runs awareness campaigns and civic education on corruption prevention.

Systems Study and Review

Examines the practices of public bodies and recommends corruption-resistant reforms.

Finance and Administration

Manages the Commission's finances, personnel and general administration.

How the Commission is organised

Bringing a complaint is the first step towards a remedy

The Commission charges nothing. You do not need a lawyer. You need only tell us what happened.

Reporting

Three ways to bring a matter forward

Choose the route that fits your situation. A matter brought in person carries the same weight as one sent in writing.

  1. In writing

    Use the complaints portal

    Set out what happened, attach your evidence, and receive a reference and access code on submission.

    Open the form
  2. By telephone

    Call the office

    The complaints line is being commissioned. Lines are open Monday to Friday, 8:00am to 4:00pm.

    Office details
  3. In confidence

    Report without giving a name

    The disclosure channel asks for no name, no email and no telephone number.

    How it works